Reshape Healthcare Communications with Intelligent Automation and Targeted Procurement
Because your industry has unique constraints.
Between HIPAA compliance standards and doctor/patient outreach efforts, engaging marketing materials that also meet legal requirements can demand special care…and a few acrobatics. Even when organizations bring industry-specific knowledge and skill, they can ignore branding, making marketing attempts incomplete (at best) and ineffectual (at worst).
Modernize patient communication by automating appointment reminders, invoices, and more based on triggers (payments or appointments).
This feature-rich portal—with an abundance of print, digital, automated and mailable goodies—helps you control branding, messaging, and quality. And because we understand the vital role your legal team plays with outgoing materials, our platform lets pre-approval happen before they show up on your branded storefront.
Whether you need patient handbooks, appointment reminder postcards, branded promotional products, or local outreach materials, our state-of-the-art production facility and in-house inventory and distribution reduce turnaround time and create high-quality products on demand.
We develop our own software, manufacture 90% of our products, and deal directly with distribution partners. We bolster every program and process with an in-house client support team. Get help in real time from real humans. Really.
Streamline lead nurturing and lead generation with Amazingmail®, Xpressconnection, and Automated Prospect Marketing. Your healthcare company can grow their clientele and reach out to patients effortlessly with our personal marketing content (like pre-built newsletters).
We adhere to the HIPAA compliance standards through our offline digital printing processes using our HP Indigo presses. This secure process ensures that no patient data is shared or exploited due to the proximity of the machinery to our secure mailing cage, which is accessed by id card only. We consistently retrain our team to adhere to the standards set by HIPAA, and we can guarantee that any materials printed through this process maintain privacy and security. As we continue to maintain compliance, our team is taking the necessary steps to set up a secure environment through our platform to allow digital orders to follow HIPAA compliance, as well.
Your agents can use our platform 24.7 via a custom login page or SSO integration with your intranet or CRM. Because easy is awesome.
Vertical Integration is everything when it comes to getting your goods out the door. End-to-end oversight means you get consistent quality and crazy fast turnaround.
Superior Customer Service
All of our offerings come backed with tier-one support through our Texas-based contact center. Whether you have questions about how our solutions apply to your business or want guidance with templates, we want to help.
Save time and energy when you integrate Xpressdocs with your existing intranet, listings data streams, internal databases, CRM applications, and photo services providers. Along with our marketing templates and editing tools, our software also handles third-party solutions, so marketing departments can push designs and completed orders through our API to take advantage of our print and distribution capabilities.