{"id":31155,"date":"2022-06-01T12:27:27","date_gmt":"2022-06-01T19:27:27","guid":{"rendered":"https:\/\/www.xpressdocs.com\/s\/?p=31155"},"modified":"2023-12-15T21:12:19","modified_gmt":"2023-12-16T04:12:19","slug":"does-the-ideal-customer-exist-sf","status":"publish","type":"post","link":"https:\/\/www.xpressdocs.com\/s\/blog\/does-the-ideal-customer-exist-sf\/","title":{"rendered":"Does the Ideal Customer Exist?"},"content":{"rendered":"<p><span style=\"font-size: 14pt;\"><strong>Does the Ideal Customer Exist?<\/strong><\/span><\/p>\n<p><span style=\"font-size: 14pt;\">We\u2019re going to open this up with a spoiler (surely you saw it coming)\u2014yes, you have an ideal customer. Why? Because nothing is universally liked. Think about it for a second.<\/span><\/p>\n<p><span style=\"font-size: 14pt;\">Even things that seem broadly appealing\u2014vacations, chocolate, puppies\u2014have naysayers. Vacations can be stressful and expensive, leading some folks to seek the solitude of their couches. Chocolate is a fairly common allergen, and some simply dislike sweets. And puppies? They chew, drool, shed, and lack boundaries.<\/span><\/p>\n<p><span style=\"font-size: 14pt;\">The truth is, we all have different likes, wants, and needs, and we make choices based on our preferences and behaviors.<\/span><\/p>\n<p><span style=\"font-size: 14pt;\">So your business has to work off this principle of individuality. Certain people will rave about your product or service and others won\u2019t see its point, no matter how much you shout at them. This separation is why it\u2019s essential to identify your ideal customer, so you can focus your efforts on strategic, <a href=\"https:\/\/www.xpressdocs.com\/s\/blog\/the-psychology-behind-why-personalized-marketing-works\/\">personalized marketing<\/a>.<\/span><\/p>\n<p><span style=\"font-size: 14pt;\"><strong>How to Find Your Ideal Customer<\/strong><\/span><\/p>\n<p><span style=\"font-size: 14pt;\">You\u2019ll know you\u2019ve found your perfect demographic when 1) your product or service solves one of their problems; 2) you <em>want <\/em>to target them.<\/span><\/p>\n<p><span style=\"font-size: 14pt;\">Wait, what?<\/span><\/p>\n<p><span style=\"font-size: 14pt;\">Yes, your business represents a side of this equation, too, so looking outward but not inward won\u2019t do you any favors. Let\u2019s say creative freelancers patronize your business the most, but you\u2019d like to begin targeting agency leadership or in-house professionals. In this instance, your current customers may not represent your ideal. Then again, <a href=\"https:\/\/hbr.org\/2019\/03\/are-you-ready-to-change-your-target-customer\" target=\"_blank\" rel=\"noopener\">your ideal may not match reality<\/a>. And that\u2019s why you have to do the work.<\/span><\/p>\n<p><span style=\"font-size: 14pt;\">In a best-case scenario, both sides get what they want. When searching for your ideal, consider these first steps:<\/span><\/p>\n<ul>\n<li><span style=\"font-size: 14pt;\"><strong>Know Your Product\/Service: <\/strong>More than understanding your business\u2019 purpose, finances, and processes, you should have deep knowledge of your brand from your customers\u2019 prospective. How do you solve their problems? Why should people buy from you instead of your competitors?<\/span><\/li>\n<li><span style=\"font-size: 14pt;\"><strong>Set Goals: <\/strong>After you\u2019ve dissected the company through your customers\u2019 eyes, add your side to the mix. Are you satisfied with your current customer base and are they happy with you? Do your brand elements and marketing strategies align with your target audience or do you need to rework the messaging? Hint \u2013 If your customer retention rate is low (people are buying once but not returning), it could be a sign that your current customers aren\u2019t your ideal ones.<\/span><\/li>\n<li><span style=\"font-size: 14pt;\"><strong>Build a <\/strong><a href=\"https:\/\/www.xpressdocs.com\/s\/blog\/whats-a-buyer-persona\/\"><strong>Buyer Persona<\/strong><\/a><strong>: <\/strong>This project involves asking and answering vital questions that cover everything from basic demographics to tiny details that affect buying decisions. Research everything you can about your ideal customer. The more you understand about them, the more effective your marketing will be. Hint: Customer surveys are great for learning about your people firsthand.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-size: 14pt;\"><strong>What to Do Next<\/strong><\/span><\/p>\n<p><span style=\"font-size: 14pt;\">Okay, so you\u2019ve done the legwork and found your ideal customer. What now?<\/span><\/p>\n<p><span style=\"font-size: 14pt;\">Use the knowledge to inform future decisions. It might sound simple, but you\u2019d be surprised how often teams spend hours agonizing over Buyer Personas only to let the files sit there. If you plan to narrow the target to improve your service (and bottom line), you should keep Buyer Personas top of mind to influence every move your marketing team makes.<\/span><\/p>\n<p><span style=\"font-size: 14pt;\">Has this blog inspired you to dig deeper with your marketing efforts? Keep going! We have loads of helpful resources to help along the way. From our <a href=\"https:\/\/www.xpressdocs.com\/s\/guide\/buyer-persona-guide\/\">Buyer Persona Template<\/a> to this blog about <a href=\"https:\/\/www.xpressdocs.com\/s\/blog\/write-less-sell-more\/\">writing killer copy<\/a>.<\/span><\/p>\n<p><span style=\"font-size: 14pt;\"><a href=\"https:\/\/www.xpressdocs.com\/s\/\">Xpressdocs<\/a> has provided marketing tech and brand management support to top companies for over two decades. We make marketing easy. Because you already have a job.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Does the Ideal Customer Exist? We\u2019re going to open this up with a spoiler (surely you saw it coming)\u2014yes, you (&#8230;)<\/p>\n","protected":false},"author":21,"featured_media":30007,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"content-type":"","inline_featured_image":false,"footnotes":""},"categories":[273,265,373],"tags":[383,121,327],"class_list":["post-31155","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-marketing-tools","category-tips","category-customer","tag-customer-surveys","tag-marketing-strategy","tag-marketing-tips"],"_links":{"self":[{"href":"https:\/\/www.xpressdocs.com\/s\/wp-json\/wp\/v2\/posts\/31155","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.xpressdocs.com\/s\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.xpressdocs.com\/s\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.xpressdocs.com\/s\/wp-json\/wp\/v2\/users\/21"}],"replies":[{"embeddable":true,"href":"https:\/\/www.xpressdocs.com\/s\/wp-json\/wp\/v2\/comments?post=31155"}],"version-history":[{"count":1,"href":"https:\/\/www.xpressdocs.com\/s\/wp-json\/wp\/v2\/posts\/31155\/revisions"}],"predecessor-version":[{"id":31156,"href":"https:\/\/www.xpressdocs.com\/s\/wp-json\/wp\/v2\/posts\/31155\/revisions\/31156"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.xpressdocs.com\/s\/wp-json\/wp\/v2\/media\/30007"}],"wp:attachment":[{"href":"https:\/\/www.xpressdocs.com\/s\/wp-json\/wp\/v2\/media?parent=31155"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.xpressdocs.com\/s\/wp-json\/wp\/v2\/categories?post=31155"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.xpressdocs.com\/s\/wp-json\/wp\/v2\/tags?post=31155"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}